Organizer | baila ajuda

Help articles for event organizers — creating events, managing tiers, refunds, check-in, financials, team and integrations.

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Create your account, set up CPF/CNPJ, connect the Asaas gateway, understand the BYOG model, and publish your first event.

Publish, pause, and end events; configure ticket batches; free events; duplicate and edit published events.

Enable and configure the CPF cap, the difference between event-level and batch-level limits, and cardholder CPF blocking.

Create discount coupons, invite promoters with a slug and an automatic coupon, and track their performance.

Refund buyers from the dashboard, what happens to the ticket after a refund, chargebacks, and the 3% Baila fee.

QR Code check-in, offline mode with no internet, several devices at once, and transfer history at the door.

Enable or disable transfers per batch, set the maximum window, and cap the depth of chained transfers.

Invite people, pick each person's role, build custom roles, remove access, and transfer ownership.

Create API keys for other tools and connect an assistant like Claude to answer questions about your events.